
Leaving a Long-time Home is Overwhelming a Senior Relocation Specialist Can Help
Elaine Fernando gets it. For seniors, a late-life move from their long-time home is “tough stuff. It’s a transformation beyond bins, labels and organization,” she says. It’s moving their lives not just their things, and it often involves letting go of cherished belongings and the memories that accompany them.
Elaine, a senior move manager, was drawn to the field by her understanding that seniors need to have a sense of control when faced with such a huge life transition. Indeed, when she sits with a senior for an initial assessment, she encounters the full spectrum of emotions. These run the gamut from bitterness, anger, denial and sadness, especially when health reasons play a part as they often do—even when right-sizing, which may not always involve a move, comes into play.
FAQs
Can you help me get rid of my ``stuff``?
Yes, we can. But your view of an item’s value may not be seen in the same way in the marketplace. The tastes of the younger generation are very different than ours. That is why fine china, crystals and furniture are not as valuable as they were when you bought them. So, we would take pictures and show them to estate auctioneers and internet auction houses to see who will pay the most for certain items. We also donate items to various nonprofits. These organizations will ensure that your belongings truly find a nice “home” and new owners who will treasure them. Another important point: These donations are tax deductible.
Are you able to take care of our whole move?
Yes. We can do everything except “load your boxes and drive the moving truck.” We will help find you an appropriate moving company and work closely with this mover to get your move done. We will start the sort process, prepare and pack for the move, oversee and manage the process until the very last box is gone from your new home and the last picture is hung. We can also help you unpack and resettle you in your new home.
Are you insured?
Yes. We have Workers Compensation, Business Insurance to include General and Professional Liability and Fidelity Bonding coverage. In addition, all of our employees must undergo criminal background checks in order to meet the bonding requirements.
What training do you have to qualify you as a senior move manager?
A combination of experience and hard and soft skills qualify me as a senior move manager. I have incredibly strong project management skills honed during my 25 years’ experience working in investment banking on Wall Street. I know how to develop systems and processes and institute them to manage a project efficiently and effectively. I am also a capable multitasker.
As important, are my soft skills: compassion, reflective listening, and understanding and respect for the clients’ life stories, the emotions they are experiencing about their move and the importance they attach to their current home and cherished belongings. My primary goal is to make individuals feel respected, understood and in control of the many decisions involved with the moving process—and at peace with their new life passage.
We are a member of the National Association of Senior Move Managers (NASMM.ORG) and are in the certification process.
How can we afford all of your services?
We are very mindful of your budget and offer various service options. Our services can be comprehensive, in which case we’ll manage your move from start to finish. Or, you may decide to select only some of our offerings. Whether it’s teaching family members to start the process or making an action plan, we want to help you move. We provide a free 15-minute phone call to assess your needs.
What if I become too anxious trying to downsize and make decisions?
We understand and respect that downsizing or any late-life move are overwhelming transitions. Therefore, we approach all our clients with love and compassion. We speak with you to assess the scope of work, establish a plan detailing the logistics of the move and help you stay focused to execute on the plan so that we stay on time and on budget and complete the moving process with efficient, effective outcomes. Our strategies are personalized to meet your unique needs, and we provide you encouragement and guidance to help you in your decision-making. We understand all the emotions that come into play during your transition period and strive to increase your sense of control and alleviate your stress, so you can look forward to settling into your new home.
How will I know if the furniture I want to take with me will fit into my new residence?
We provide floor planning services to ensure that your furniture will fit in your new home. We measure the various pieces of furniture you want to move and evaluate their potential placement on a scale drawing of your new residence. Then you will sit with us and finalize a floor plan that suits your needs and purposes. This has proven to be of great value in helping people choose items that will be size- appropriate for their new home.
What about all the stuff that’s left in house that needs to be removed after we move and before the closing of the house?
We have various ways of providing a final cleanout of your home to make it “broom clean” for the closing. We work with many charitable organizations that sponsor donation drives as well as junk removal services. Your final cleanout could involve a combination of these services, depending upon the items that need to be removed.
Can I still be in my home when you’re setting up for an estate sale or on-line auction?
No. Although the house is still yours, the setup of an estate sale can result in considerable stress. The house will be in disarray and not necessarily safe to live in because of the tables and supplies that need to be brought in for staging. It is best for you to move into your new home before the setup begins. During the sale itself, the client cannot be on-site. “Buyers” are less likely to buy if they realize the owner is present. Our experience proves that sales are better and the bottom-line increases when the client is offsite. The same is true for moves. The whole process moves more quickly with the oversight of our movers and staff. Not only can these situations beIt could be emotionally stressful and it’s not a physically safe environment.
My parents live in New Jersey and I’m in Arizona. Can you help them move closer to me?
Yes! Nationwide, we can coordinate with approximately 200 organizations that provide relocation services. We can pack and help you downsize here in New Jersey and then connect you to our network of Senior Move Managers to facilitate your move. They will meet with you and your parents and then help your parents settle into their new Arizona home.
Life Resource Plan
What is the best course of action for you and your loved one? Find out by talking to a consultant and creating a Life Resource Plan.
